Privacy Policy

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Effective Date: 17 September 2025
CanvasEchoes (“we,” “our,” or “us”), owned and operated by Omar Mustafa, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, Instagram, Facebook, or other services.
1. Information We Collect
We may collect the following personal information when you place an order or contact us:
• Name
• Email address
• Phone number
• Shipping address
• Payment details (via Instapay, Telda, bank transfers, or cash on delivery)
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Arrange shipping and delivery
• Provide customer support and service
We do not use your information for marketing or promotional messages.
3. Sharing Your Information
We only share your personal information with trusted third parties when necessary, including:
• Shipping companies (for delivery purposes)
• Payment processors (for completing transactions)
We do not sell or rent your personal data to third parties.
4. Data Security
We take reasonable steps to protect your information, including limiting access to personal data only to authorized individuals.
5. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Correct or update your information
• Request deletion of your information
To exercise these rights, please contact us using the details below.
6. Cookies & Future Use
We currently do not use cookies or tracking technologies. However, in the future, we may use cookies to improve user experience, provide analytics, or support advertising. If we do, you will be notified, and your consent will be requested where required by law.
7. International Customers
While we are based in Egypt, we may serve customers worldwide. If you are located in a region with specific data protection laws (such as the European Union or California), we will honor your rights under applicable regulations.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through:
• Instagram Direct Message: canvasechoes.eg
• Facebook Messenger: Canvas Echoes
• Email: canvasechoes.official@gmail.com